To the GREAT mismay of Microsoft and the windows camp, linux, and other ??nixes dominate the internet infrastructure, and specifically the hosting world.
While I have many windows machines, I mainly work on my Macs. They are virtually superior in every aspect in my opinion over any Windows products out there (Except for gaming ) I don’t use them for our hosting servers however because I recognize what they are currently the best for IMHO and that is a fantastic desktop experience (If you can handle a 2 week learning curve coming over from windows – Thats how long it took me to never want to run windows again on my desktop).
When it comes to web hosting, Linux is simply the better solution. Could we run windows as our backend and be a successful hosting company? Absolutely! Let me give a brief analogy. I drive a Ford F150 truck (I live in Utah and to the east of me is one house and then mountains, mountains, and more mountains and LOTS of slow). I also drive an SRT10 Dodge Viper (Bought before I ever started Bluehost, so no complaining about high hosting prices). The viper is fun! It cost a lot, and I can get from point A to point B. The truck can also get me from point A to point B, but I can haul a boat, my wife, and our 4 kids at the same time. It even gets better gas mileage. While I see the benefits of both vehicles, when it comes time to work the truck is what I drive. The same is true for linux.
Linux is the collaborative work of tens of thousands of individuals. The vast majority of it is written out of the goodness of peoples hearts. It shows in the superb quality and stability of our servers. We serve 10s of millions of page views every day. We have our hiccups, but comparitively our uptime is great, and the feature set is great.
We build a new server for Bluehost customers about every 38 hours. That would end up being a LOT of money if we were paying for an operating system like windows on every box. The ONLY piece of software that we pay any money for in the running of Bluehost is the Cpanel licenses for out control panel. Everything else on our servers is 100% free and open source software. I take that back, we pay $200 a year for our support ticketing system (Cerberus)
Most of our customers are windows users, but what is great about Bluehost is that even though we are using Linux, the presentation of our product is welcoming and beneficial to our user base. Most of our users think everything on Bluehost is on windows because it works so well with their windows software on their machine. That is how it should be. I also run linux as a desktop system on one of my home laptops. While I think the Mac is far superior, linux is quickly catching up. Its also nice to note that you won’t get ANY malware or viruses on our linux servers either (Or my Mac ). We’ll save all those gems for windows.
In spite of my opinion above, we are still very interested in offering windows based hosting. This would cater to customers that would like to choose. Choice is always good. We wanted to launch it sooner than later, but we want it to be great, not just good. We still have plans to do windows hosting, it just won’t launch in the next couple of months like we originally planned. For those that REALLY want it you’ll have to wait a little longer to get it from Bluehost. The wait will be worth it! I PROMISE!
Matt Heaton / President Bluehost.com