Well, what many don’t know is that we are located in Orem, Utah. Acutally, we are in the old Word Perfect/Novell Campus (If you still remember Word Perfect!).
Utah valley is like a small silicon valley. There are MANY well trained and qualified individuals that are available to join the bluehost team. This is partly because of the many technology companies in the area, and partly because of the clean-cut, home town, good work ethic area that we call home.
Utah allows us to operate a business at a REASONABLE price. You can easily purchase a 3000 sq ft home here for around $200K. We can add people to our team for a reasonable price (Try that in southern California), and we can rent space and get the bandwidth connections we need at a great price.
The bottom line is that operating a business in a place that is cost effective allows us to make money while our customers save money. Where is your hosting company???
Matt Heaton / Bluehost.com