January 2010 has seen some good growth for our hosting platform. I am usually pretty secretive about our company “numbers”, but have decided to spill the beans tonight on my blog. Below are some interesting stats from our various hosting brands.
Total Domains Hosted : 1.9+ million domains
Total Paying Hosting Customers: More than 525,000
Total Servers: 850+ (ALWAYS rotating out older servers)
Total Sales/Billing/Support Requests Per Day: Approximately 5,000
Number of new customers (not domains) added each day (Mon-Fri): 800+
Number of new customers (not domains) added each day (Sat, Sun): 500+
Number of new domains added each month: 50,000 – 70,000
Total Bandwidth Capacity: 20 Gigabits/Second (100% ours, not shared in ANY way)
Average Hold Time For Support: 19 seconds
Number of Employees: 240+
Registrar For Domains: Fastdomain Inc (Sister company that “sells” domains to Bluehost/Hostmonster)
Outsourced services: NONE!!!!!!!
Revenue: _____ (Some things really do need to be kept private)
Profit: _____ (Some things really do need to be kept private)
Bluehost/Hostmonster/Fastdomain have been wildly successful. I’m so grateful to have been part of this incredible venture. There was and is an ENORMOUS amount of effort put into making our products the best that we know how to make it. Add to that a lot of luck and we get Bluehost and Hostmonster.
Thank you so much to all our loyal customers that tell all your friends to sign up! The vast majority of all our sales come from non affiliate related word of mouth recommendations. That doesn’t happen unless our customers think we are doing a pretty good job. We promise to try our hardest to improve the things that are “good” that should be “great”, and to add the features that you need that no other company will bother to add. That is our promise to you!
Matt Heaton / Bluehost.com