Well, there was an outage today from doing a “very minor” router upgrade. It ended up being almost 45 minutes. That is the most catastrophic outage we have experienced to date. I apologize to all the users out there. Those that have been with us for a while know this is very rare, but it still inexcusable. The fault lies with me. This has helped us to further iron out areas where trouble can get into our network. We will take our licks and learn from it. Your future uptime will be better I PROMISE!
On a lighter note, those wanting Ruby on Rails will get it on all our servers come Monday. That is the roll out date!
Matt Heaton / Bluehost.com