I’m a little frustrated right now! I just spent almost 40 minutes to get a plane ticket for my wifes Grandma to fly out to Utah from Vancouver, BC for a visit. Why all my problems? Browser compatibility issues with Delta Airlines (Who is my favorite company to bash as they are inadequate in almost every way).
Delta.com doesn’t work with Safari, which is the default web browser on all Mac computers. When you select the departure and arrival dates it uses only the first digit of all their dates. This means if you select the 9th of the month “09″ it gives you “0″, or if you choose the 24th of the month it gives you “2″.
Now me being the productive person I am I simply can’t work on a Microsoft Windows machine ever again, so using Internet Explorer really isn’t an option for me anymore. My experience with Macs and Windows is the meat of several other blog entries in the past, so I will bypass that argument in this entry. What gets me is that this wouldn’t be tested on a large site like Delta.com. My best research shows that Apple sold 1.7 million Macs last quarter alone and will sell over 2 million this quarter. Why would you not test your site against ALL major browsers including Safari?
Please, for my sake and for those millions of “other people” that don’t use Internet Explorer make sure your site is compatible. It doesn’t take a ton of effort to fix and the benefits far outweight the detriments!
Matt Heaton / President Bluehost.com